Terms and Conditions for Consultations
1. Introduction
These Terms and Conditions apply to all users who book and attend a consultation with Leyton Stone Law (“we”, “our”, “us”) via our online booking system and Microsoft Teams. By booking or attending a consultation, you agree to these Terms.
2. Booking and Consultation Process
- Consultations are booked via Microsoft Bookings and conducted via Microsoft Teams.
- You are responsible for ensuring the accuracy of the contact and personal details you provide when booking.[1]
- If you are late or miss your scheduled consultation, we reserve the right to reschedule or cancel at our discretion.
3. Nature of Consultation
- Initial consultations are provided to discuss your migration options and determine whether we can assist you.
- The initial consultation is free of charge and carries no hidden costs.
- If we determine that a migration pathway is available and we are able to assist, we will provide you with a written quote for our legal services tailored to your matter.[2]
4. No Legal Retainer
- Attending an initial consultation does not create a solicitor-client relationship or a legal retainer.
- A formal solicitor-client relationship will only be established upon acceptance of a written costs agreement and disclosure statement.[3]
5. Privacy and Confidentiality
- Any personal and sensitive information (such as passport details, visa history, and family background) shared during the consultation is handled in accordance with our Privacy Policy.[4]
- We use third-party services (Microsoft Teams and Microsoft Bookings) for appointment scheduling and video conferencing. While these platforms are widely used and secure, we are not responsible for any data breaches that may occur on their end.[5]
6. Your Responsibilities
- You must not misuse the booking system or the consultation service.
- You agree to use Microsoft Teams in a respectful and lawful manner.[6]
- You are responsible for ensuring a stable internet connection and suitable environment for the consultation.
7. Rescheduling or Cancelling
- If you need to reschedule or cancel your consultation, you should do so at least 24 hours in advance via the booking confirmation link or by contacting us directly.
- We reserve the right to reschedule or cancel consultations due to unforeseen circumstances.[7]
8. Limitation of Liability
- To the extent permitted by law, we exclude all liability for any loss or damage arising out of or in connection with your use of the online booking and consultation service.[8]
- Leyton Stone Law is not liable for delays or failures in Microsoft’s systems, including Teams and Bookings.
9. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of New South Wales.[9]
If you have any questions or require clarification, please contact:
Peter Toms
Principal, Leyton Stone Law
Email: info@leytonstonelaw.com
Website: www.leytonstonelaw.com
[1] Privacy Act 1988 (Cth), Australian Privacy Principles 3 and 5; Electronic Transactions Act 2000 (NSW).
[2] Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)), ss 18, 60–61.
[3] Legal Profession Uniform Law (NSW), ss 35, 174–180.
[4] Privacy Act 1988 (Cth), APPs 6 and 11; Legal Profession Uniform Law (NSW), s 132.
[5] Due diligence per OAIC guidance is expected; however, data breaches on third-party platforms may not always result in primary liability.
[6] Criminal Code Act 1995 (Cth), s 474.17; ACL s 23 (unconscionable conduct).
[7] Australian Consumer Law, s 60; contract law governs the fairness of cancellation terms.
[8] ACL, s 64A (liability limitation for business services); contract law applies to valid disclaimers.
[9] Legal Profession Uniform Law (NSW); Civil Procedure Act 2005 (NSW), s 5.